If an item is defective due to materials or workmanship, we will accept its return within the manufacturer's warranty period from the original shipping date. If you discover a defect in an item covered by this warranty, we will gladly work with you to rectify it, through replacement or refund. Under these circumstances, you will not be responsible for any shipping costs. We cannot accept returns if the item is broken or damaged due to abuse, misuse, accident, vandalism, or unauthorized alterations or repairs. Should there be any problems after the warranty expires, contact us and we will help replace defective or damaged parts.
Upbeat's 100% Satisfaction Guarantee
Your satisfaction is 100% guaranteed with every Upbeat purchase. If your order isn't exactly what you expected, we'll make it right. Period. This is our promise to you.